How Do MSPs Prove Backups to a Cyber Insurer?
With evidence, not a screenshot. Insurers ask whether a client's backups exist, whether they're immutable and whether they're tested, so you answer each one with a document: a dated coverage report, proof of the lock, and the restore-test results for that client. A screenshot shows a job ran. It doesn't show the data came back.
Why a Screenshot Stopped Being Enough
A green dashboard used to close the question. Now the questionnaire asks how you know, and pulling the answer together takes about a day per client that nobody pays for. The trap is the word verified. A job that uploaded isn't a machine that boots, and a lock nobody can show you isn't proof of one. Collect the evidence that answers the question an insurer asks next: when was this last proven, and how?
What to Hand Over
| What the insurer asks | What proves it |
|---|---|
| Do backups exist for every system? | A dated coverage report that names anything unprotected, and why |
| Are they immutable? | The lock mode, and receipts showing each copy is locked |
| Are they tested? | Validation results per recovery point, and restore-test records |
| Can you actually recover? | A DR test evidence package with measured recovery times |
| Who can touch the data? | An access record of every action on it |
How EnterProtect Builds the Evidence
EnterProtect builds a client's evidence bundle in a minute. It covers every product that client uses, states what was protected and when it was last proven, carries the validation and restore-test results themselves, and names anything it can't show. Sections can't be dropped, which is why an insurer can trust the rest. BCDR boots every new recovery point in isolation and keeps the screenshot. It schedules a restore test for every server, monthly by default and never less than quarterly. And every DR test seals an evidence package with measured recovery times.
You Stay the One Who Answers
The evidence comes to you, not to the insurer. EnterProtect never sends a report to your client's auditor or carrier. You hand it over, and every figure in it traces back to the signed record it came from. When the carrier asks a follow-up, paste the digest from the report into the console search and it resolves to the exact recovery point, report or certificate behind it.
Insurer Questions MSPs Ask
What do cyber insurers ask about backups?
Most questionnaires come down to three things: do backups exist for every system, are they immutable, and are they tested. More of them now want evidence of each rather than a yes on a form.
How often should restores be tested for an insurer?
Check the policy, because carriers differ. EnterProtect BCDR schedules a restore test for every server monthly by default and never less than once a quarter, and shows any server you exclude as excluded rather than tested.
Can my client see the evidence themselves?
Yes, if you give them access. Your client's own users can read the reports you publish to them, see live recoverability and download their access record for an auditor. They never see what you pay.
Could You Answer the Insurer Today?
EnterProtect BCDR boots every new recovery point to prove it and seals every DR test into evidence.
More Answers
See Every AnswerWhat Is a Recovery Point Objective (RPO)?
A recovery point objective (RPO) is the most data a client can afford to lose, measured as time back from the moment something fails.
What Is the Difference Between File Backup and Image Backup?
A file backup copies the files, folders and databases you choose.
How Should an MSP Price Backup for Clients?
Charge per protected unit (a mailbox, a server, a workstation) at or under a published list price your client can check.