A Restored Database Won't Mount
Copying live database files can leave you with an inconsistent recovery point.
Use the database engine's own backup method, with scheduled isolated restores and query tests.
File and Database BackupWithout the Image Price
Get the database, the shares and the laptop files back without paying to image the whole machine. One machine price covers all its backup sets. Each recovery point is checked through the restore path, so you can see what's been verified.
- SQL Server, Exchange and System State coverage
- One machine price for all its backup sets
- Windows, Linux, Apple Silicon Macs and NAS shares
A Copy Isn't Enough If You Can't Use It
Make sure the database opens, the versions survive and the systems outside your image-backup plan are covered.
See the Proof
Why Pay to Image a Server for One Database?
Some workloads need file or application recovery without a full server image.
Back up SQL Server, Exchange or System State separately, with all sets covered by one machine price.
Sync Copied the Encrypted Files
Sync copies whatever changed, the ransomware's work included.
Recover earlier versions from immutable backups that a compromised server can't delete.
Don't Leave the Mac or NAS Out of the Plan
Check coverage for NAS shares, Macs, domain controllers and application databases.
Windows, Linux, Apple Silicon Macs, Synology and QNAP, SQL Server, Exchange and System State, each its own set with its own schedule.
The Data You Need Isn't Always in a Server Image
Think about the systems added since the last backup review.
- The share that moved
- The laptop holding the only copy
- The database added after the last backup review
A script can copy a database mid-write. Sync can copy the ransomware's changes. Having the files doesn't mean you have a recovery point you can use.
Protect the data on its own terms, with application-consistent backups, locked versions and checks you can inspect.
Need the Database Back? You Don't Need a Full Image.
Back up the SQL instance, the shares or System State at a file-backup price. Give each its own schedule. Pay once for the machine.
Application Backup Without a Server Image
Protect only the SQL Server instance, Exchange or a domain controller's System State, and pay a file price instead of imaging the whole server.
One Charge Per Machine
Files, shares, SQL Server and System State on one server are separate sets, each with its own schedule, sharing that machine’s one charge.
Database Restore Testing
Application-consistency checks confirm that every writer succeeded. Scheduled restore tests recover the database in isolation and run a query.
Preserve Existing Backup Log Chains
File Backup spots the other backup products on a machine at every capture, and never truncates a log chain it doesn’t own.
Restore to a New Location by Default
Search by name, path, owner or date, then restore to a new location by default. Restores resume, and one failed file never restarts a million-file job.
See Which Checks Each Point Passed
Every point has a signed manifest and a sample read through the restore path. The console distinguishes those checks from a full test restore, so you can see exactly what has been verified.
Deploy Once. Protect What the Machine Holds.
Install the agent, review the recommended backup sets and choose where to store them.
- 01
Install the Agent
Push the same signed, silent agent BCDR uses through your RMM, or install the native package on a Synology or QNAP. No tray icon, nothing for anyone to switch off.
- 02
Accept the Profile It Recommends
It finds the files, System State and applications on the machine and recommends a set for each. Pick the appliance or the cloud, and add credentials where needed.
- 03
Check the First Recovery Point
Every set publishes a verified first point. Restore a test file in front of the client, so they see the round trip.
$34.00 a Server. Every Set Included.
That's the public list price. Your MSP rate is lower. Enter your quantities in the calculator and see what you'd actually pay.
Server
Servers and NAS sharesPublic list price$34.00a server a month
Every set the server needs, from files and System State to SQL Server, Exchange and other databases, for one charge, with 1 TB pooled.
Back up selected data without a full-machine image.
Workstation
Desktops and laptopsPublic list price$9.00a workstation a month
Files and folders on a Windows, Linux or Apple Silicon desktop or laptop, with 250 GB of storage pooled across your clients.
Back up desktop and laptop files without a full-machine image.
See What You'll Actually Pay
Enter what you protect. See your rate on screen and get the full pricing PDF by email, so you can check the numbers before you quote.
Compare Before You Decide
Every row dated and sourced, and the line between File Backup and BCDR.
File Backup Questions
Have a question about your setup? Contact our team.
Can File Backup restore a whole server?
No. It brings back files, System State and application data. If the server has to boot again, that's BCDR, and the console tells you when a restore needs it.
Can I back up SQL Server without imaging the whole server?
Yes. Add a SQL Server set and File Backup uses SQL Server's own backup method, with full backups, transaction logs and point-in-time restore to the original instance or another one. The server is one charge however many databases it holds.
Will it break my existing SQL or Exchange log backups?
No. It truncates a log only when it owns the chain and its own copy is safe and immutable. If another product owns the chain, it backs up without truncating.
Does it back up Macs?
Yes, Apple Silicon Macs, files and folders, billed as a workstation. No Intel build, and no Mac image or bare-metal recovery.
How do you verify file backups?
Every point gets a signed manifest, a check that every object is intact, and a sample read back through the real restore path. Databases also get a structure check every backup and, on your schedule, a restore in isolation and a query.
Can I store the backups in my own S3 bucket?
No, on purpose. The immutable copy exists to survive a stolen login, and a bucket your team administers can be emptied by whoever holds your admin credentials. A NAS can hold an extra copy you control.
How is File Backup billed?
Per machine per month, month to month: a workstation or a server. One server is one charge whatever it carries, and storage is pooled across your clients: 250 GB a workstation, 1 TB a server.
Can a client restore their own files?
Yes, if you let them. Delegate named paths to a client’s IT person and they restore within those paths, no ticket needed.
What is EnterProtect File Backup?
EnterProtect File Backup is file and application backup for MSPs. It protects a server’s shares, its SQL Server or Exchange databases, or a domain controller’s System State on their own, at a file price instead of an image price.
Get Large-MSP Pricing From Day One
Join the waitlist before File Backup launches and get the Founding Partner Rate.
- Our large-MSP rate from your first client
- Month to month, with no fixed-term commitment
- Your own machines free for a year, up to two servers' worth, while you protect clients
- The service commitments listed below
It closes the day File Backup launches.
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Back Up the Data. Skip the Full Image.
Protect the files and applications your client needs to get back, at one price per machine. Check the verification results before the next restore request arrives.
Our Guarantees, in Writing
- One charge per machine, however many sets it carries.
- Stop protecting a client and their charges end.
- Month-to-month billing with no fixed-term commitment. Price changes apply only to future usage.
- A missed payment pauses service. It never shortens an immutable copy.
- Critical restore cases receive a response within one hour, 24/7.